Wealth Management- Infrastructure, Technology & Project Management:

WM Mumbai Operations has a large presence and requires operations leadership/expertise in managing large teams and delivering some key projects in a matrix environment. The current position is for an AVP role that shall be looking at managing and ensuring delivery of some very specialized infrastructure & technology related projects for the AWM Tech & Ops team.

• Direct & manage the activities of an internal infrastructure and technology teams charged with strategy and governance in an outsourced infrastructure, telephony and networked supplier environment.

Job responsibility includes -

• Evolving the vendor relationships while pushing for innovative, cost effective solutions and services for the client.
• Provide leadership and oversight for projects and support related to the application services technology area.
• Manage infrastructure exception process for application services.
• Evaluate and manage application services ensuring alignment with business strategy.
• Develop the core positioning and messaging for infrastructure products and educate executives and business users on those products.
• Develop and manage annual plan components and budget.
• Lead, develop, and participate in the creation of infrastructure technology, strategy, and direction.
• Consult with business units on new requirements and develop and deliver solutions to meet those requirements.
• Complete product evaluations, integration, and on-going product management for components of the infrastructure.
• Define policy and standards as it relates to infrastructure technology.
• Conduct full life cycle technology management, including performing cost/benefit analysis.
• Provide reporting related to infrastructure technology, roadmaps, services and chronic problems.
• Ability to influence without authority.
• Develop and manage cost reductions and demand management initiatives.
• Analyze key financial, project and service management metrics and draw conclusions to be presented to senior management.
• Change Management support and ownership for a specific technology.
• Budget ownership for application services technology area and resolve open issues with vendors.
• Develop and participate in staff development programs.

 Core Skill-sets

• Candidate should possess strong knowledge of banking operations.
• Leadership skills to drive discussions and lead the group
• Relationship building with diverse groups and senior executives.
• Have an affinity or ability for systems thinking.
• Control orientated and Risk awareness

Job Requirements

Competencies: 

• Leadership - Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people.
• Thinking Strategically - Be able to drive positive changes, promote ownership and demonstrate "My business Mentality".
• Manages Relationships through inclusively and is able to actively manage stake holders and demonstrate collaborative team work.
• Communication - Is organized, clear and confident in written and oral communications.  Actively engages in discussions offering expertise, opinions, advice and is able to communicate incisively at all levels.
• Teamwork - Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)
• Should be creative and innovative; challenges status quo; generates strategic advice/product/client solutions
• Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution/delivery/process improvement/leadership in a challenging environment 

Education/Professional Qualifications:

• Masters Degree in Business Administration or Information Technology Systems